Contact Information

Get in Touch with BIOFLAMES UK

At BIOFLAMES UK, we're committed to providing friendly, reliable customer service and making your shopping experience as straightforward as possible.

Whether you have a question about our bioethanol fireplaces, need help choosing the right product, or require assistance with an existing order, our team is here to help.

Email Support

Email: office@bioflames.co.uk

For product enquiries, order updates, delivery questions, returns or general customer support, please email us.

If your enquiry relates to an existing order, please include your order number so we can assist you more efficiently.

Live Chat

Need assistance while browsing our store?

Use the live chat feature available on our website at www.bioflames.co.uk.

Simply click the chat icon to send us a message. If our team is unavailable, you can leave your enquiry and we will respond as soon as possible.

Online Contact Form

You can also contact us using our online contact form:

https://www.bioflames.co.uk/pages/contact

Complete the form with your details and enquiry, and our team will get back to you as soon as possible.

Customer Support

We are happy to assist with:

• Product information and recommendations

• Bioethanol fuel and accessories

• Order enquiries and delivery updates

• Returns, refunds and damaged items

• Product installation and usage guidance

• General questions about our products and services

BIOFLAMES UK

Website: https://www.bioflames.co.uk

Email: office@bioflames.co.uk